Mission & Values

Our Mission

True Rx Management Services brings integrity and trust to the Prescription Benefits Management industry. By offering proven results and exceptional service, True Rx will continue to transform the PBM model.

Our Core Values:

Trust
True Rx pharmacists and account managers work one-on-one with clients to assess every possible way to hold down prescription costs. Our relationships with clients are transparent and client-centered. We have no hidden agreements with drug manufacturers and no hidden costs.
Integrity
With True Rx, there are no hidden revenue sources. We charge the employer the same amount that we pay the pharmacy, and our administration fees are fully disclosed.
Customer Service
True Rx embodies a level of customer service that is unmatched in our industry. True Rx clients benefit from a service philosophy that always puts the needs and interests of employers and members first.
Cost Control
In addition to lowering costs by eliminating prescription markups, costs for True Rx members are reduced by allowing 90-day prescriptions from retail pharmacies; passing on 100% of all rebates to our members; and prescribing the most cost-effective medicine for the disease state. These measures are set in place without compromising the quality of our members’ health care.