Site Map

About Us

History True Rx Management Services is owned and operated by fourth-generation pharmacists Mark, Jeff and Charles Williams. Based on their experiences owning a small chain of independent pharmacies, they saw the need to change the Prescription Benefits...

Address & Phone

True Rx Management Services 4 Williams Bros. Drive Washington, Indiana 47501 Phone: 812.254.7425 Toll Free: 866.921.4047 Fax: 812.254.7426 Email: info@truerx.com
Clients

Clients

Partnering with Our Clients We take pride in the partnerships we’ve established with our clients. There’s no better way of demonstrating how we’ve changed the Prescription Benefits Management model. True Rx’s attention to their needs while being f...
Contact Us

Contact Us

Phone: 812-254-7425 or Toll Free: 1-866-921-4047 Whether you’re a current or prospective client, or a member, we’d love to hear from you. Just fill in the form below. We’ll get back to you promptly.

Careers

Are you ready for a new challenge doing what you love? We are looking for highly motivated, creative, and talented individuals to join our True Rx Family.  If delivering superior customer service is an integral part of you motivation; APPLY TODAY!  We ...
Cost Saving Measures

Cost Saving Measures

True Rx Cost Savings Measures - Benefitting Our Clients and Their Members No MAC Spreads A MAC spread, or Maximum Allowable Cost spread, is the difference between what a PBM pays the pharmacy for prescriptions compared to the amount the PBM bills...
Free Prescription Analysis

Free Prescription Analysis

Discover the Difference with True Rx A free, no-obligation prescription analysis is a good way to see the cost savings True Rx can potentially provide. To receive an analysis, please email an Excel file containing six to twelve months of employee...

Individual Contacts

Mark Williams, RPh. Chief Executive Officer True Rx Management Services 812-486-9400 Contact Mark   Jesse McDonald, PharmD Director of Clinical Operations True Rx Management Services 866-921-4047 x1104 Contact Jesse   Eric...

Mail Order

Not all True Rx members have access to a mail order pharmacy. Members that have access to mail order pharmacies within their network can access their websites via one of the two links below.  Members under the following employers will select the Union ...

Make a Difference With True Rx

We’re Growing and Hiring We want bright, motivated, passionate people who want to make a difference in the way PBM is done. If that’s you, tell us about you. Here are the positions we’re looking to fill at this time: [ADD POSITION TITLES, PERHA...

Member Portal

Not all True Rx Members have access to a member portal. Members that have access to a member portal will access the website via one of the two links below.  Members under the following employers will select the RxEOB link below: Ford Meter Box and Heart ...
Members

Members

Members’ Information Welcome to the True Rx Family Your employer has trusted True Rx to administer your prescription drug plan…a trust we don’t take lightly. We honor that trust by doing everything we can to help you with your prescription drugs so yo...

Mission & Values

Our Mission True Rx Management Services brings integrity and trust to the Prescription Benefits Management industry. By offering proven results and exceptional service, True Rx will continue to transform the PBM model. Our Core Values: Trust...

Patient Assistance Programs

Help Paying for Your Medications At True Rx, we know prescriptions can be costly…especially for many families who are on a fixed income. Fortunately, there are several resources to help you with your prescription drug needs. By utilizing a Patient A...

Pharmacist Consultant

True Rx was founded by Mark Williams, RPh, and it continues to have a pharmacist focused approach to this day.  Our team of clinical pharmacist consultants works to provide solutions to control employers’ (clients) prescription costs and improve employees’ (mem...
Pharmacy Locator

Pharmacy Locator

With more than 60,000 pharmacies in the True Rx Network, you’re sure to find one convenient to your home or work. To search the database of pharmacies, use the form below. Please note: :  Not all pharmacies are available for all plans.  Please cont...

Preferred Drug List

When Generics Aren’t Available At True Rx, we want you to get the medications you need at the lowest possible cost. Your prescriber should consider generic equivalent drugs first. However, if there is no generic available, there may be more than one b...

Prior Authorization Secure

Print, Fill Out, and Fax Certain medications require prior authorization before being filled by the pharmacy. Simply click on the link below to open or save it.  Print out the form and fill in the information.  Fax the Prior Authorization form, c...

Privacy Policy

  User Consent By using this site you agree to abide by the conditions of our Website Privacy Policy. Information You Provide to Us Voluntarily In some instances, such as when you communicate with us via e-mail, you will provide us with personally...
Questions to ask your PBM

Questions to ask your PBM

Ask Your PBM These Questions Then, Compare with True Rx True Rx believes that every employer should ask a prospective or current Prescription Benefits Management company the following questions. Will you charge us what you pay the pharmacies?...
Reporting

Reporting

True Rx Keeps You Informed True Rx Management Services provides in depth reporting and consultation to identify areas of cost-savings available for our client as well as trends for drug spending.  These reports can be customized based on your needs ...

Specialty Drug List

Prescribed a Specialty Drug? Contact True Rx First All specialty drugs require a prior authorization. Contact True Rx customer service before you fill any specialty drug prescriptions. Click here for a prior authorization form.
Specialty Drugs

Specialty Drugs

Specialty drugs are generally defined as high-cost prescription drugs that treat complex conditions. In addition, specialty drugs usually require special handling and administration. The True Rx Specialty Drug program offers a host of benefits. Patient...
Superior Customer Service

Superior Customer Service

The True Rx Promise At True Rx, transforming the Prescription Benefits Management model means more than saving money for employers and members. The True Rx model also embodies a level of customer service that is unmatched in our industry. True Rx clients...

Testimonials

Impeccable Service, Flawless Performance Our company has a self-administered health plan with more than 4,000 participants throughout the United States. Recently we contracted with True Rx for pharmacy benefit management after many years with a large,...

True Rx Drug Claim Form

We Make It Easy Rare circumstances may occur in which a member may be due a refund from True Rx for a medication that was not covered initially at the pharmacy. If this is the case, just click on the link below to save or print it. Fill out the drug...

TRUE RX MANAGEMENT SERVICES

Transforming the Prescription Benefits Management Model Mission Statement: True Rx Management Services brings integrity and trust to the prescription benefit industry. By offering proven results and exceptional service, True Rx will continue to transform...
Why True Rx?

Why True Rx?

We’ve Changed the Prescription Benefits Management Model True Rx was founded to transform the existing PBM model.  By eliminating prescription markups and hidden fees and by putting forth truthful, transparent business practices, True Rx successfully ge...