Testimonials

Impeccable Service, Flawless Performance

Our company has a self-administered health plan with more than 4,000 participants throughout the United States. Recently we contracted with True Rx for pharmacy benefit management after many years with a large, national PBM firm. True Rx’s promise was to provide us a higher level of service at a lower cost – and to do that with integrity. They have been true to their word.

True Rx’s service is impeccable. Their reporting is timely and clear and their performance has been flawless. And since we changed to True Rx we’ve seen a significant bend in our pharmaceutical cost curve. I would recommend True Rx without reservation to any employer looking for a quality pharmacy benefit manager.


"Thank you, True Rx staff, for excellent customer service and real savings beyond my expectations. During our first six months we actually saved $7,400 (49%) in administrative fees and $15,300 (17%) in Rx cost.

The quarterly performance meetings have helped us find ways to tweak an Rx program that is already running at full steam…"
George G. - Executive VP & CFO
"…The True Rx staff is superior! Everything from setting up the plan to making changes throughout the year is a no-hassle process. And response time from the True Rx staff is phenomenal; they’re always available to assist you. We look forward to a long relationship with True Rx."
Michael W. - Human Resources Manager
"To date True Rx’s performance has been everything we’d hoped for. The transition went smoothly, the day to day operations are without problems and we are seeing the savings they promised. The Medication Therapy Management program helps ensure our employees are aware of less expensive generic alternatives…"
Karen W. - Human Resource Manager
"…True Rx’s service is impeccable. Their reporting is timely and clear and their performance has been flawless. And since we changed to True Rx we’ve seen a significant bend in our pharmaceutical cost curve. I would recommend True Rx without reservation to any employer looking for a quality pharmacy benefit manager."
James G. - M.D.
"Working with True Rx has proven to be a very positive experience for us. The conversion from our prior PBM was seamless and took very little effort on our part. Our eligibility list was set up and ready to go when True Rx said it would be. And from there we’ve been very pleased with the customer service we’ve received…"
Lisa M. - Vice President/Human Resources